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WHO WE ARE AND WHAT WE DO

Firms Objectives

Our policy

PortugalVilla is one of the sites of Manor Houses Lda, a bonded and insured Travel Agency located and registered in Portugal, License No.2600.

We are an English owned Limited company with a share capital of 100,000 euros. The Managing Director is an English Chartered Accountant who operates to the standards required by a member of his profession.

We have been offering high quality accommodation in Portugal over internet since 1995.

With over 15 years of experience in the industry we have an understanding of our customers needs and, with our team of 6 highly trained staff members, we believe we are best placed to advise and assist you in securing a wonderful holiday.

The rates charged are the owner’s and are exactly the same if you booked direct. You can either pay the owner directly or, pay us, to forward to the owner.

With this policy, we believe that those making reservations through our site have the maximum protection possible knowing that their interests are best served.

As we are based in Portugal, we and our Portuguese staff obviously know the country, customs and people of this delightful country very well. The staff collectively speak English, Portuguese, French, Spanish, Italian and German and we are therefore very confident that we can fully meet and hopefully, exceed your expectations.

We specialize in the Iberian Peninsula and pride ourselves in knowing the accommodation on our site. Properties are inspected before being invited to appear on the site and no charge is made for inclusion. We reserve the right to remove a property, at any time, if standards are not maintained. This also applies if we are of the opinion that the accommodation will not be available for financial or other reasons.

The properties we offer have been carefully selected with regard to the quality and standard of the accommodation, the location, the facilities and services provided by owners and also the backup available in the event of unforeseen circumstances.

Our portfolio of villas can be found throughout mainland Portugal and the Islands of Madeira and The Azores. They represent a comprehensive range of accommodation from very high quality luxurious villas to the charmingly rustic. They all however represent excellent value for money.

The accommodation is in many different locations from the undiscovered and beautiful North of Portugal to the famous Algarve region. It also varies in size from small villas for those who want a private, idyllically peaceful holiday to the larger villas which cater for families or large groups.

Inspection visits are made by members of our team and we make every effort to ensure that the description of the villas on our site is fair, accurate and up to date.

Our Aims

To maximize occupancy of the owners who offer the villas, and to ensure that they provide high quality accommodation and the best service possible, at the lowest available rates, to those using our websites.

Our Method of Operation

To create public awareness of the very high quality accommodation available in Portugal and its islands.

To provide a free, efficient, honest and supportive reservation service to those using our websites.

To make every effort to ensure that those using our sites stay in accommodation most suited to their needs and that they receive maximum enjoyment from their holiday in Portugal.


History of the Firm

In 1992 David Lumby, as local representative of The Cruising Association, created an internet site providing information for yachtsmen sailing the Portuguese coast. The site still shows details of all the ports, harbours and anchorage's in Portugal suitable for cruising yachts.

In 1995, an owner of a Manor House asked for her house to be promoted on the site. Within one week, ten houses had asked to be included and a month later the figure had risen to over one hundred. 

As a result a team was put together to provide a service to the owners of the Manor Houses and tour operators using this type of accommodation. 

The growth in the level of business resulted in the formation of Manor Houses Lda.and the business has expanded to include our selection of high class accommodation in Portugal, Spain and other countries featuring Hotels, Paradores, Pousadas, Manor Houses, Inns and self catering property. 

Our growth rate has remained outstanding, our sites now receive over 5 million 'hits' per month. 

We have seen other companies, with sites more recent than ours, include selections very similar to this site. We consider that this shows our selections to be correct and our expertise of benefit to our readers. We do however notice that accommodation we have removed, for various reasons, remains on these other sites.


Contact us
Email addresses
Self catering: 
Parador: 
Pousada:
All other: 
General: 
Telephones - Portugal
+ 351 258 835 065 / 820 150 / 821 751
Telephone - UK
0871 284 5220 
Faxes - Portugal
+ 351 258 811 491 / 828 852 
Main Web Site
http://www.manorhouses.com
Our Partner Websites
http://www.parapromotions-spain.com
http://www.hotels-globe.com
http://www.pousadasofportugal.com
http://www.portugalgolfcourses.com
http://www.inn-portugal.com
http://www.spain-inn.com
http://www.inn-france-chateaux.com
Address
Rua Ricardo Marques, 41 - 4900-008 Viana do Castelo, Portugal
Administrative address
Apartado 596, 4901-908 Viana do Castelo, Portugal

Bank Details - United Kingdom
Bank
NatWest Bank Plc
Branch
Isle of Man Branch (60 07 03)
Account number
73797464
Currency
Pounds Sterling

Bank Details - Portugal
Bank
Millennium BCP
Branch
Viana do Castelo
Name of account
Manor Houses Lda
Account number
0033 0000 0109 1029 17764
Currency
Euros

Professional Associations
Associação Portuguesa das Agências de Viagens e Turismo (APAVT) No. 1322

  American Society of Travel Agents (ASTA)
Registration Number 900115537

 Society of Portuguese Travel Agents 

  The largest Association of travel specialists in the world

ABTA  (Ass. of British Travel Agents) - We are not eligible for membership because we are based in Portugal 

IATA and ATOL - We are not eligible for membership because we do not sell airline tickets 


Our Websites
Our main site is http://www.manorhouses.com and is hosted by us in Portugal 
Some subsidiary sites are hosted in the United States of America

These web sites have been created by David Lumby and are maintained solely by members of this firm. 

The content of the sites are the intellectual property of the company and cannot be copied without permission.

We are not professional website designers and we welcome any suggestions for improvement. We think that the speed of arrival of information is more important than using the highest quality pictures or enhancements which slow down the loading of pages.


 
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